We promise to get your order shipped as fast as possible.
|ORDERS OVER £50
||3-5 working days
UK GUARANTEED NEXT DAY BY 1pm - SIGNED FOR order by 3pm*
Royal Mail Next Day Guaranteed
|Collection in store
ALL ORDERS DISPATCHED AT 3PM
*next day does not apply at weekends.
Orders placed at weekend will be delivered Tuesday.
Orders over a Bank Holiday weekend will arrive Wednesday.
If for any reason you wish to return an item, we can offer a refund if the item is returned within 14 days of purchase. Damaged items must be reported within 7 days of receipt.
Please contact email@example.com to inform us of any refunds before they are sent.
Unfortunately, we are unable to offer free returns to our customers. Any returns must be made at your own cost. If your item is faulty, please contact our customer service team at firstname.lastname@example.org to discuss the procedure for returns of faulty items.
In the interests of hygiene we do not offer refunds on pierced jewellery, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.