We promise to get your order shipped as fast as possible.
CHRISTMAS LAST POSTING DATES
Standard Delivery - Monday 21 December 2020
Special Delivery Guaranteed - Wednesday 23 December 2020
Please remember, ongoing Covid restrictions, reduced air and freight capacity, high volumes and winter weather conditions are all impacting transportation and local delivery across the globe.
|ORDERS OVER £50
||3-5 working days
UK GUARANTEED NEXT DAY BY 1pm - SIGNED FOR order by 3pm*
Royal Mail Next Day Guaranteed
|Collection in store
ALL ORDERS DISPATCHED AT 3PM
*next day does not apply at weekends.
Orders placed at weekend will be delivered Tuesday.
Orders over a Bank Holiday weekend will arrive Wednesday.
If for any reason you wish to return an item, we can offer a refund if the item is returned within 14 days of purchase. Damaged items must be reported within 7 days of receipt.
Please contact firstname.lastname@example.org to inform us of any refunds before they are sent.
Unfortunately, we are unable to offer free returns to our customers. Any returns must be made at your own cost. If your item is faulty, please contact our customer service team at email@example.com to discuss the procedure for returns of faulty items. Please also keep a copy of your receipt from the Post Office or courier as proof of return.
In the interests of hygiene we do not offer refunds on pierced jewellery, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.