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Privacy Policy

We promise you…

We promise never to share your information with anyone.
We will never pass your details on to a third party for marketing purposes. We may contact you with promotions we think might interest you either by mail, telephone or email. You always have the choice to opt out of further communications.

The Room Privacy Policy: FAQ’s

Why do we need your personal information?

As with all retail websites, we collect personal information when opening your account and processing your orders. 

What information do we collect?

The information we collect is:

  • Your name 
  • Email address, so we can email you order confirmations, delivery delays, offers etc.
  • Delivery address, an obvious one
  • Telephone number, we'll only call regarding your order
  • Credit card details, we only ask for these when you place an order

Any information we collect about customers' buying habits is used to improve the Room website and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.

How do we use your personal information?


We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems, and occasionally to send you special offers and promotions.

Our Courier Service has selected access to your details for delivery purposes only.

Why do we contact you?

We contact you to update you about exciting new product launches, and offers which are exclusive to our Contact List. 

Can you opt out of receiving marketing communications?

All Room customers have the choice to opt out of receiving marketing communications from us and/or selected third parties.

Our emails are sent by Mailchimp, there is always a link at the bottom to unsubscribe from the list and you will not receive any further communications.

Any questions?

If you have questions about your personal data or our privacy policy, please use our Contact Us page.



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