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Terms & Conditions

The following terms govern your use of this website (the ‘site’), whether a guest or registered user. Please read these terms carefully before you use the site. By using the site, you indicate that you accept our terms of use and agree to abide by them.

About us

This website is owned and operated by No. 37 Ltd (us), registered in England and Wales under company number 12568917 and with VAT number 349553076.


Our registered address is:

37 Clifton Street,


If you need to contact us, please email us at or call customer services on 01253 468967.

Accessing the site

Access to this site is allowed on a temporary basis, and we reserve the right to remove or change this service without notice (see below). We are not liable if for any reason the site is unavailable at any point.

There may be occasions when we need to restrict access to some parts of the site, or the whole site, to users who are registered with us.

If you choose, or are given, a user identification code, password or any other piece of information as part of our security process you must treat this information as confidential and not disclose this to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or given to you by us at any time if we feel you have failed to comply with any of the provisions of these terms of use.

When using this site you must comply with the provisions of our acceptable use policy.

You are responsible for making all necessary arrangements for access to the site. You are also responsible for ensuring that anyone who accesses the site through your internet connection are aware of, and comply with, these terms.

Intellectual property rights

We are the owner or licensee of all intellectual property rights in the site and in our published material. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts of any pages from the site for your own reference. You must not change the paper or digital copies of any of the material you have printed or downloaded in any way, and you must not separate illustrations, photographs, video or audio sequences or any graphics from their accompanying text. Our status (plus that of other named contributors) as the author of material on the site must always be acknowledged.

You must not use any of the materials on our site for commercial purposes without obtaining a licence from us or our licensors to do so.

If you print, copy or download any part of the site in breach of these terms of use, your right to use the website will immediately end and you must, at our choice, return or destroy any copies of materials you have made.

Reliance on information posted

Any content on our site is not intended to amount to advice on which reliance should be placed. Therefore we disclaim any liability or responsibility arising from such reliance on this site’s material by any visitor, or by anyone who may be informed of its contents.

Our site changes regularly

We aim to regularly update the site regularly, and may change the content at any point. If the need arises, we may suspend access to the site, or close it indefinitely. Any of the content on the website may be out of date at any time and we are under no obligation to update this material.

Our liability

The material displayed on the Site is added without any guarantees, conditions or warranties as to the accuracy of the content. To the extent permitted by law, we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

This does not affect our liability for any liability which cannot be excluded or limited under applicable law.

Information about you and your visits to the site

We process information about you in accordance with our privacy policy. By using our site, you consent to this processing and you provide that all data given by you is accurate.

Viruses, hacking and other offences

In using this site, you must not knowingly introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not try to gain unauthorised access to the site, the site’s server or any server, computer or database connected to the site. You must not attack the site through a denial-of-service attack or a distributed denial-of service attack.

In breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any of these breaches to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, you will immediately lose your right to use the site.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or any other technologically harmful material that infects your computer equipment, computer programs, data or other proprietary material due to your use of the site or to downloading any material posted on it, or on any website linked to it.

Linking to our site

You may link to the home page of this site, provided you do so in a way that is legal and does not damage or take advantage of our reputation. You must not establish a link that suggests any form of association, approval or endorsement on our part where none exists.

You must not establish a link from a website that does not belong to you.

You may not frame our site on any other site, and you may not create a link to any part of the site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must not contain any unlawful, defamatory, obscene, threatening or otherwise offensive material.

If you wish to make any use of material on the site other than that set out above, please request it in writing using our “Contact Us” link.

Links from our site

Where this site contains links to other sites provided by third parties, those links are for your information only. We have no control over the contents of those sites and accept no responsibility for any loss or damage that may arise from any use of them.

Jurisdiction and applicable law

The English courts have exclusive jurisdiction over any claim in relation to a visit to this site, although we reserve the right to bring proceedings against any persons for a breach of these conditions in your country of residence or any other country.

These terms of use and any dispute arising out of them shall be governed by and construed in accordance with the law of England and Wales.


We reserve the right to revise these terms of use at any point by amending this page. You are required to check this page occasionally to take notice of any changes that have been made, as you are bound by them. Some of the provisions contained in these terms of use may also be overruled by provisions or notices published elsewhere on the site.

Your concerns

If you have any concerns about content which appears on this site, please contact us using our “Contact Us” page.


1) The "Customer" refers to the party commissioning the provision of service.

2) The “Contractor" refers to No.37 Ltd.

3) The "Contract" means the agreement between the Customer and the Contractor for the provision of sales.

4) No amendments to this Contract will be valid unless made in writing and signed by all the parties hereto.

5) Each product and its services are described on the site as accurately as possible and unless the description is deemed unreasonably different from the original product, an allowance will be made for slight inaccuracy of details.

6) In the event that any of these terms and conditions or any part of the terms and conditions are deemed illegal or unenforceable for any reason the continuation in the enforcement of the remainder of these terms and conditions will not be prejudiced.


*This document was last updated on 26/04/2021 12:16 PM



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